Our Credit brokerage service.
Our aim is to resolve all credit brokerage related complaints internally, so we will:
- Send an email giving our reasons for the delay and an indication of when we expect to provide a final decision.
- Issue our final decision letter which will explain our final position.
However if after receiving our final position letter or 8 weeks have passed you may have the right to refer your complaint to the Financial Ombudsman Service (FOS).
If you want the FOS to look into your complaint you must contact them within six months of the date of our final decision letter.
Financial Ombudsman Service
Exchange Tower, London E14 9SR
Telephone: 0800 0234567
Further helpful information can be obtained from visiting their website at: www.financial-ombudsman.org.uk
Speedy Build Limited is authorised and regulated by the Financial Conduct Authority. We act as the credit broker and not the lender. We are not paid any commissions by the lenders.